Two weeks ago, I went to Putrajaya
Passport office to renew my passport. It located at Menara Ikhlas, Putrajaya. To
avoid long queue, I reached the office around 6.30 am before the operation
hours. Luckily, I have reached the office early, because some of the people were
waiting outside of the office. Around 7.00 am, it is already long queue and
crowded with people. Preferably, you
need to come and wait in front of the office as early as you can otherwise you
may need to come next time if the maximum number is reached.
Around 7.30 am, an officer came out and
explained briefly about the operation hours and type of requests will be
handled by the officers during weekend. At 8.00 am, all of the people can go to
level 3 to renew passport or follow up any other request. It is crowded with
people early in the morning, I thought it should be less people since most of
the people are doing the passport renewal near Pudu Sentral but it is not.
After 1 hour, it is my turn to renew my passport. The service is quite fast,
after thumb print and taking photo, the officer already informed me that I wait
for the call from another counter to settle the payment. Once the payment is
done, you have to wait for 1 more hour to take the new passport. You can wear
formal shirt or black t-shirt (Preferable) with trousers while taking photo.
While waiting for the passport renewal,
you can go down and have a breakfast at Family Mart or Gloria Jean's Coffees cafe if you want. It is better that you can bring your pending works or book to go
there to complete it while waiting for the passport renewal. Around 9.50 am, I
go back to the office and waiting for the call to get my new passport. After I
have do some verification and signed the passport, I left the office around 10
am.
Passport Renewal Process
1. Take the queue number from the officer
2. When it is your turn, you have to go to counter and the officer will guide you to do thumb print and take passport photo
3. Once it is done, you need to settle the payment and take the new passport at another counter
Few things to take note before you go to
Passport office for passport renewal:
- Come early to the office around 6.30 am if possible
- Wear proper attire
- Passport renewal price is RM 200 for 5 years (Cash is not allowed)
- No need to bring blazers because it is already provided in the office
- Don’t make up while doing passport renewal
- Bring your IC (If you want to do new passport but they need IC photocopy, you can go photocopy shop inside the office if you forget to do so)
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